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NOTE: ThreePillarsHelpDesk has been acquired by Jitbit Software Helpdesk. If you’re looking for a modern helpdesk system to manage support tickets – please consider Jitbit
Finally… Designed especially for Internet marketers,
A Powerful New
Spend less time on your business, and From: The Laptop of Willie Crawford
Dear Entrepreneur, Hi, my name’s Willie Crawford, and “I’m As an online marketer, there are three
That’s it – the basics of presenting a If you can do all that, you have the foundation » FACT
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In a nutshell: ‘Three Pillars’ is a web based application that Visitors can either find the answer to their NOTE: For users of the Rapid Actions Profits |
Now before you go clicking off this page
out of sheer boredom, let me just say this:
Look around you. How many of the sites
that you visit on a daily basis employ some form of
centralized customer service system? How many “gurus”
have their own help desk?
The answer: they ALL do!
Why? Because it’s the best solution to
a common problem. Customers will always need help and
support with your products, and the best way to minimize
the time you spend on this, and to maximize the effect
of your dedicated personal support is to centralize
it with a help desk system like ‘Three Pillars’.
If you don’t have a help desk already
you’re wasting valuable time. Plus, you’re not taking
the chance to simply and easily deliver high quality
personal service to your customers, which will improve
their satisfaction and make them more likely to buy
from you again!
“… I’m very impressed
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Why Three Pillars
Was Created For You
I created ‘Three Pillars’ after a long
and fruitless search for a cheap and effective web-based
help desk solution. They were either too expensive,
badly put together, buggy, lacked important features
I needed, were discontinued, created using arcane or
obsolete technologies or just plain JUNK!
I needed something simple, lightweight
and easy to install but with all the features you’d
expect from a professional solution. With that in mind,
I chained myself to my laptop, and here is what the
resulting Three Pillars Support Desk can do:
The Help Desk Features – Create ticket The ticket is created in the database and – Check ticket status Of course, they have the option to add a – Super Admin (You) and Admins The degree of customization you exercise – Email notifications
Back and forth conversation can continue All email notifications are optional and – FAQ / Knowledge Base Having this in place, and editable from within – Multiple rotating signatures – Ticket priorities – Ticket categories / departments Each admin sees ONLY tickets in their assigned The Admin Panel Features – Installer – Web based settings config You can also edit your sitewide signature – Personalizable email notification templates – Comprehensive search/filtering – FAQ / Knowledge Base admin This allows you to accurately assess the – Canned Responses – “One touch” add question to Knowledge – Desktop “New Ticket” alert application |
” FAQ Allows Me To
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Sounds good doesn’t it? Imagine being
notified the instant a new ticket is opened, and then
being able to answer customer queries in as little as
FOUR clicks! If I were a customer, I’d be pretty
darn happy with that sort of service, wouldn’t you?
“… a quality support
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“… a big burden
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It’s not just a support desk..
it’s the public face of your business, and it’s your
chance to deliver strong and consistent branding and
professionalism, while saving yourself some serious
time!
Remember the Three Pillars?
1) To be seen as professional by your
customers.
Having an automated, centralized, well designed and
reliable customer support system projects the attitude
that you’re serious about your business, and just as
serious about your customers.
It shows that you’re making an effort
to be available to help them in their hour of need,
and that you’re not just a con man after their hard
earned cash.
2) To be able to manage your time effectively.
No more rummaging through countless emails from different
email addresses. No more accidentally deleted or mysterious
lost support requests. And now you won’t have to constantly
check your email or get distracted by customers taking
up your time with the same question over and over.
Just log into the support desk once a
day, then quickly and easily answer all the questions
that are still open.
Assign specific categories to assistants
who have their own unique log-ins, and effectively delegate
certain areas of customer support.
3) To turn a profit on almost every
action you take.
A happy customer is more likely to spend their money
with you again. You need to focus on helping your existing
customers and keeping them as happy as possible, without
taking up too much of your valuable time.
There’s also the signature files that
you can include in all your messages – a fantastic place
to slip a quick affiliate link or two to maximize every
possible income stream!
‘Three Pillars’
Demo
Now before I go any further, I’d like
to thank you for reading this far. I know I’ve had a
lot to say, but you’ve stuck with me, and I appreciate
that.
Before you check out the special deal
I’ve got for you, I want you to check out the demo site
showing ‘Three Pillars’ in action.
Click here to
view the demo site, and click here to login
to the admin panel – the admin username and password
are “demo” and “demo.”
Of course, ‘Three
Pillars’ is incredibly versatile…
Your new Help Desk doesn’t have to be
only used for support requests. You could use it to
track your JV partnerships and promotions, personal
communications, scheduling with outsourcing partners…
the list is endless.
“… cut support time
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And on top of it all, you get the 3 major
benefits of centralizing this aspect of your business:
- You get far less email in your inbox since
it all goes through the Help Desk. - It cuts out the huge spam problem that the
Web has (thanks to the CAPTCHA technology on the
“Open ticket” form). - It’s a heck of a lot easier to manage a dozen
things at once if they’re all going through the
same system!
Now you don’t have to set up a new email
account each time you launch a new site. Nor do you
have to check 15 or more different inboxes every day
to make sure you stay on top of incoming support requests
or pre-sales questions.
Just log in to the helpdesk, and everything
is a few clicks away!
A Couple Of Free
Bonus Gifts For You…
» Bonus #1:
I want to make this package really
special for you, and I want you to be absolutely
happy with your purchase (remember the three pillars?
:)).
So, when you purchase today I will
throw in a bonus package of 5 unique, custom designed
templates that you can use with ‘Three Pillars’
to knock the socks off your clients!
These 5 templates are all original
and come with complete XHTML templates, all graphics
and all Photoshop PSD files so you can edit the
text in the headers.
If you don’t want to keep the default
template provided with Three Pillars, just upload
all the template files to your helpdesk, and it’s
done!
» Bonus #2:
I will also throw in a free copy
of my short report entitled “Don’t Over-Promise,
Over-DELIVER!”.
This is one sales and marketing tactic
you don’t hear about very often from the “gurus”,
but believe me they’re all working hard to do it!
This report covers what not to do
when planning your product offers, and also exactly
what you SHOULD do to make sure your customers are
as happy as they can be.
Over delivery is something all salesmen
should strive to do – a customer who has received
more than they expected is a) more likely to buy
again, and b) highly likely to rush off and tell
their friends about the fantastic offer they just
got.
Wouldn’t it be nice to have your own
army of salesmen, working for free? Everything you
need to train your own is right here in this short
report.
» Bonus #3:
Free
Lifetime Upgrades. We use Three
Pillars HelpDesk ourselves, and are constantly looking
for ways to improve the software. When we do upgrade
the software, the upgrades are written to be installed
easily on top of existing installations.
When you purchase and register the
software, we will notify you any time that there
is a free upgrade available. Registering the software
also allows us to easily replace your copy should
you ever require that.
When you purchase ‘Three Pillars’ you
are protected as a consumer by our 90 day money back
guarantee.
If you are unhappy with your purchase,
please contact me and I will do everything I can to
make you happy. If it turns out Three Pillars doesn’t
suit your business, you are entitled to a full refund,
no questions asked within those 90 days.
Grab
your copy of ‘Three Pillars’, install it, try it
out and see how much time and effort you save. If you
don’t save a ton of time or feel that the extra professionalism
you now exude was worth the money, I’ll refund your
purchase, simple as that.
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Having a customer support system is one
of the ground rules of Internet Marketing that almost
no-one talks about, but what’s the famous rule of thumb
when we’re talking about “gurus”?
“Do as they DO, not as they say…”
Look around -All of the really successful
marketers have centralized their support systems? And
why is that? Because it works…
It saves
time and makes answering customer support requests a
breeze, and could even turn into a nice little profit
center for you!
When you’ve got a dozen or more websites
in the near future, or if you’ve got that many now,
wouldn’t it be nice to only have a single virtual “in
box” to check for all your customer support queries?
Wouldn’t it be nice to be able to answer
support requests in as little as FOUR clicks?
Think how much time you’d have to spend on more productive
areas of your business, and think how happy your existing
customers are going to be. Remember – a happy customer
is a repeat customer!
Wouldn’t it be nice just to have more
family time – because by finally getting organized,
you suddenly have more free time?
Download
your copy of ‘Three Pillars’ now (this is
the cheapest it’s EVER going to be!), and be up and
running in a matter of minutes. You can access the product
via a secret download page immediately after your purchase.
If you’ve ever wanted to set up a special
website just so people can contact you, now is your
chance. Go and get yourself a new domain name, something
like “ChatToBob.com”, “JVWithMike.com”, “AskSamNow.com”
or “JoesHelpDesk.com”, then download and install your
copy of ‘Three Pillars’. You’ll be a “in control” in
no time 🙂
Have a great day,
Willie Crawford
P.S. – Having a help desk isn’t
just the latest fad, or the hottest viral thing-ummy-jig,
or even the latest “groundbreaking guru secret”. It’s
smart business.
The ‘Three Pillars’ are here to stay.
They’re a fundamental part of running a successful business,
and a support desk is essential. If you want to be successful
in the long run, order your copy now, and invest in
your business future.
Installation takes just a few minutes.
You can have your brand new helpdesk up and running
in less than 10 minutes from now. Use it for a few weeks,
and if you’re not totally delighted, simply ask for
a refund. Order now, you won’t be disappointed!
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“… had it operational
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“… being able to know
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“Willie, that sure is nice help desk
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“… the Three Pillars
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“The features are everything
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“… especially like
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“… better than
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